The location was perfect, just a 10-minute walk to the mosque. I loved the spacious rooms and clean amenities. They even offered a late check-out which was so helpful during our stay.

Sewage odor lingered throughout the stay.

The staff were very accommodating and pleasant.

During my stay, I encountered significant issues with housekeeping. I found it frustrating that they wouldn't clean the room unless I was present, which was difficult given my schedule. the bathroom facilities were outdated and poorly maintained, with broken countertops that made using it uncomfortable.

Exploring Makkah's heart 🕋

Flippen lekker location, just a short walk to the Haram! Staff were super helpful, especially Maram who sorted my train tickets without any hassle. The whole vibe was just right, made my trip memorable when I could hear the Athan from my room. Loved it!

Had a bit of trouble with the Wi-Fi, could be better for sure.

My stay was just unbearable, absolutely no wifi in the room! I had to settle for the corridor—so chic, right? The bathroom was like stepping back in time, disgustingly dated, with broken marble! I nearly left a good review, but really expected better treatment for the price! Unbelievable!

great location , but wifi needs improvement

The team was exceptionally welcoming. I want to extend my gratitude to the wonderful housekeeping staff for their attention to detail in keeping the room pristine. The city view from my room added a beautiful touch to the ambiance.

The wifi connection in the room could be more reliable.

The room was beautifully prepared with lovely decorations and welcoming signs. The clean, accessible layout made it easy for me to navigate, and the staff’s attention to details truly warmed my heart.

My stay was truly memorable, with every moment enhanced by the exceptional hospitality of the staff, notably Abdulaziz Muhammad and Muhayyuddin, who provided valuable assistance throughout. Waking up to the soulful sound of the Haram Azan was a unique experience that added a layer of spirituality to my visit. The check-in was smooth and hassle-free, making me feel welcomed immediately.

The hotel room was beautifully decorated with lovely signs, and its clean layout made it very easy for me to navigate. I appreciated the staff's attention to detail, which truly made my stay welcoming and enjoyable.

My stay at Al Massa was enjoyable despite some minor hiccups. The convenience of walking to the Haram, just a short distance, made our visits seamless. The lobby had a bustling atmosphere that mirrored the vibrancy of Mecca, though the elevators were a bit troublesome during peak prayer times.

Free Wi-Fi was great, but the breakfast could use improvement.